Community support
For voluntary community support, you can use the issue-tracker or the rear-users mailinglist. Please visit the Development page for information on how to collaborate on the project and discuss issues.
We expect users to try the latest release, understand the basic concepts of Relax-and-Recover and provide us with as much detail as possible regarding the experienced problem(s) in order to quickly resolve user problems. The details we require may include:
- Relax-and-Recover version and distribution version information
- Any custom configuration (from /etc/rear/)
- Any related screen output
- Logfile (from /var/log/rear/) with debugging enabled (
rear -Dv)
Rest assured, the Relax-and-Recover developers do not like bugs either and are very grateful for reported issues and improvements, preferably with details.
Professional Support
If your company depends on Relax-and-Recover as a disaster recovery solution, we kindly ask you to support Relax-and-Recover development by taking a support contract, sponsor development or make use of consulting services offered by one of the contributors to the project:
- IT3 Consultants (Gratien D’haese)
- Dagit Linux Solutions (Dag Wieërs)
- Schlomo Schapiro
The various contributors have invested a lot in the creation and support of Relax-and-Recover.