#2544 PR merged: Changes for NetBackup (NBU) support

Labels: enhancement, fixed / solved / done, external tool

pcahyna opened issue at 2020-12-16 10:20:

Pull Request Details:

  • Type: Bug Fix

  • Impact: High

  • How was this pull request tested?

Tested by a customer using ReaR (2.4 version in RHEL 8) with NetBackup 8.2

  • Brief description of the changes in this pull request:

It was found by our customer that when attempting to restore from NetBackup, bprestore is unable to restore data from NetBackup server:

EXIT STATUS 25: cannot connect on socket
bprestore failed (return code = 25)

The fix is to copy the NetBackup PBX (vxpbx_exchanged) service to the rescue system and start it on boot before starting NetBackup. Additionally, it was needed to add the /usr/openv/tmp directory.

The problem was reported for NetBackup 8.2, but the service is apparently needed even in older versions of NetBackup (https://www.veritas.com/support/en_US/article.100031908). There were fixes for previous NetBackup versions in ReaR reported by @rmetrich, so I don't know why the problem was not seen at that time.

gdha commented at 2020-12-17 13:28:

@pcahyna updates look good to me and these were tested as you mentioned, so I'm good. Question: no plans to replace rear-2.4 with rear-2.7 on RH when it would be released?
@jsmeix any comments from your side before we perform the PR?

[Export of Github issue for rear/rear.]